Terms and Conditions for Tokubetsu.eu
Ordering Process
- Selection: Browse our selection of teas and ceramics to find your preferred items.
- Add to Cart: Add the desired products to your shopping cart by clicking on the “Add to Cart” button.
- Review Your Cart: You can review your cart at any time to make changes or finalize your selections.
- Proceed to Checkout: When you are ready to purchase, proceed to the checkout.
- Enter Shipping Information: Fill in your shipping details where you would like your items delivered.
- Choose Payment and Delivery: Select your preferred payment and delivery methods.
- Confirm and Pay: Review all the information, confirm your order is correct, and complete the payment process using one of our available payment methods. All payments are securely processed via Montonio.
Payment Methods
We accept the following form of payment: local bank transfers from Estonian banks. All prices are listed and charged in Euros. Please note that the final payment will be processed by Montonio.
Delivery Methods and Times
- Standard Shipping: Delivers within 5-7 business days.
- Express Shipping: Delivers within 2-3 business days. Additional charges apply.
- Local Pickup: Available at no extra cost. You can pick up your orders from our store during business hours.
Returns and Refunds Policy
For detailed information on our returns and refunds policy, please visit our Returns and Refunds Policy page.